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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cylas Moore

Cylas Moore

September 3, 2026

1  out of  5
rating by Cylas Moore
"Rip off! These guys promised me I could get homeowners insurance, thought I had it with them, saw in the beginning that I wasn't eligible for it, but still took my hard earned money for me and my family. Then came back and told me later that I wasn't eligible. Said that my down payment was to cover me while I didn't have it. I could have used that for another insurance company that would cover me. You basically robbed me the legal way!!! I'd stay from these jokers if I were you!!!"
We responded:
"Hello Mr. Moore, I'm sorry you feel that way! However, the payment made/money owed was for coverage while your home application went through underwriting review and until a decision was made by State Farm underwriting. I understand you don't see it that way or believe it, but had a covered loss occurred during the underwriting period coverage would apply subject to your deductible.
Be well!"
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Natalie Smith

September 2, 2026

5  out of  5
rating by Natalie Smith
"Keshonda is the BEST!! She has always gone out of her way to help me and explain things to me with such attitude and a high level of patience."
We responded:
"Hey Natalie - thank you! We appreciate your review and your business! We look forward to serving you! "
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Lexi sanders

September 2, 2026

5  out of  5
rating by Lexi sanders
"Matt was great help when I was looking at insurance options while buying a new vehicle!"
We responded:
"Hi Lexi - thank you for your business! We also appreciate your review! Our team looks forward to serving you and your insurance needs!"
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Kathleen King

September 1, 2026

5  out of  5
rating by Kathleen King
"Great experience getting me a quote and approved!"
We responded:
"We appreciate your business and your review! Have an awesome day!"
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Karen

September 1, 2026

5  out of  5
rating by Karen
"Extremely helpful during the process to obtain rental insurance. Easy to communicate with and made himself available for questions and follow-up."
We responded:
"Hello and thank you Karen! We strive to do exactly that. "
Profile photo of William Harrell

William Harrell

August 31, 2026

5  out of  5
rating by William Harrell
"Worked with Aaron to get new Auto and Renters insurance. For my case it was nearly half of my previous provider!

Aaron was very professional and efficient in his work and helped explain my different options in ways that made sense. I would recommend, based on this experience."
We responded:
"Hi William, thank you for your renter's policy, and we appreciate your review of Aaron and our office! Our State Farm team looks forward to serving your insurance needs!"
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Teresa Montgomery-Gibson

August 24, 2026

5  out of  5
rating by Teresa Montgomery-Gibson
"Working with Aaron was great. See them for all your insurance needs."
We responded:
"Hi Teresa - thank you! Please don't hesitate to reach out to us."
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Nelson Jack

August 20, 2026

5  out of  5
rating by Nelson Jack
"I had a great experience with the KeShonda while getting my quote. She was helpful, patient and professional. This made me opt for State Farm. I appreciate your excellent customer service and would recommend to others."
We responded:
"Good deal - thank you Mr. Jackson! Our goal is to provide excellent service at a competitive price. "
Profile photo of Y u H8t m3

Y u H8t m3

August 11, 2026

5  out of  5
rating by Y u H8t m3
"I’m so please with State Farm . My agent Keshonda is amazing . She answered all my questions started my new policy with no problems . If you are looking for a good solid insurance company State Farm is there ."
We responded:
"Thank you!!!"
Profile photo of Karen Monahan

Karen Monahan

August 8, 2026

5  out of  5
rating by Karen Monahan
"Worked with Aaron about getting renters insurance for our son who’s attending school locally, while we live out of state. Aaron responded so quickly to all of our tiny “freak outs”. Especially when the apartment complex needed specific wording added to the contract, Aaron worked it out. No stress needed. Whew!!!! Well Done Aaron!! Thank you!!!"
We responded:
"Hi Karen - thanks! Aaron does a great job! We are here to assist! Don't hesitate to reach out if you need anything."
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Cherri

August 6, 2026

5  out of  5
rating by Cherri
"Matt May helped me get renters insurance. Great easy process and affordable!"
We responded:
"Yay Cherri - thank you! Our team including Matt is here to assist."
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Carolyn Brown

August 6, 2026

5  out of  5
rating by Carolyn Brown
"My experience was above and beyond Matt had explained everything to me he was very helpful. I couldn’t have asked for for a better representative."
We responded:
"Thank you Carolyn! Your review is helpful and encouraging for us, as we continue to operate and assist our customers in that manner."
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stephanie terrell

August 5, 2026

5  out of  5
rating by stephanie terrell
"KeShonda was so easy to work with and handled everything I needed quickly and efficiently!!"
We responded:
"Thank you, Stephanie! Our State Farm team looks forward to serving you!"
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Michelle Crane

August 4, 2026

5  out of  5
rating by Michelle Crane
"I was searching for lower prices and I spoke with KeShonda and she quoted me a price that I could not pass up, she was very nice and very helpful and I would definitely recommend her and State Farm to anyone looking for insurance"
We responded:
"Thanks Michelle!"
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Paige Fogarty

August 3, 2026

5  out of  5
rating by Paige Fogarty
"I just moved back to the MS area and needed assistance with my insurance plan, Matt answered my call immediately and gave me top tier assistance. He was professional, knowledgeable, and made me feel that all my needs were met. I also didn't feel like I was being forced into a plan that didn't meet my needs. I would certainly recommend Brian's office to others in my area."
We responded:
"Thank you for your review and your business! We appreciate you and look forward to assisting you in the future! Have a great week!"
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Nick Ortiz

August 1, 2026

5  out of  5
rating by Nick Ortiz
"Had a great experience transferring to Brian McCaskill's office when moving to a new state! Easy, affordable insurance provided by knowledgeable and helpful professionals!"
We responded:
"Hey Nick - we appreciate you and your review! We look forward to continuing to serve you! Thank you for your loyalty to State Farm!"
Profile photo of Jolynn Jordan

Jolynn Jordan

July 31, 2026

5  out of  5
rating by Jolynn Jordan
"I’m very satisfied with Stat Farm Insurance. Friendly service, everyone is so nice. Love doing business with them."
We responded:
"Ms. Jordan - thank you kindly for your review and your business! My State Farm team and I look forward to serving you and your insurance needs!"
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Faith Hogan

July 14, 2026

5  out of  5
rating by Faith Hogan
"keshonda has great customer service!"
We responded:
"Hi Faith - we appreciate your review and your business"
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Mildred Jones

July 14, 2026

5  out of  5
rating by Mildred Jones
"Very great customer service. Very helpful and detailed. I really appreciate her to the fullest!!!"
We responded:
"Thank you so much - we appreciate you"
Profile photo of Tiffany Fisher

Tiffany Fisher

July 13, 2026

5  out of  5
rating by Tiffany Fisher
"Ms Wilson at State Farm was very very patient and she kept going until she found the right policy for me I think her so much she's very good with customer service she's patient she's nice she's kind and she was very helpful to me and I highly recommend her to help you get insured"
We responded:
"Hi Tiffany - we appreciate you, your business and your review! Please let us know if we can assist you, any family or friends with additional insurance needs. Our State Farm team looks forward to serving you!"
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Jeremiah Williams

July 9, 2026

5  out of  5
rating by Jeremiah Williams
"If you need any assistance Matt from State Farm was a huge help quick , smooth and reliable definitely recommended . Even took the time to do a follow up to offer more specials and making sure I’m satisfied with my premium!"
We responded:
"Jeremiah, we appreciate your review and your business! Don't hesitate to reach with any questions or other insurance needs."
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Michael Griggs

July 1, 2026

5  out of  5
rating by Michael Griggs
"Best rates for auto insurance and Matt made everything seamless and simple to cater to our coverage needs."
We responded:
"We appreciate you, your business and your review! Have a wonderful holiday weekend!"
Profile photo of John Goncharow

John Goncharow

July 1, 2026

5  out of  5
rating by John Goncharow
"Matthews was helpful, respectful and very knowledgeable while handling my many questions etc.."
We responded:
"Thanks, John, for your review and your business - we look forward to assisting you now and in the future."
Profile photo of LANEKIA SPEARMON

LANEKIA SPEARMON

June 30, 2026

5  out of  5
rating by LANEKIA SPEARMON
"Very nice staff an always available for any service that's needed Aaron is very nice"
We responded:
"Thank you mam! Our team sincerely appreciates you and your business, and we are ready to serve you and your insurance needs!"
Profile photo of Jeannette Searles

Jeannette Searles

June 30, 2026

5  out of  5
rating by Jeannette Searles
"We highly recommend Brian McCaskill State Farm! My husband and I have recently moved back to Starkville and Aaron Lowery has been so incredibly helpful. He has been timely in answering our questions, pleasant and friendly to work with, and very knowledgeable. Aaron has made the process of transferring our insurance from out of state seamless!!"
We responded:
"Thank you thank you for your business! We appreciate you, and our State Farm team is here to serve your family's insurance needs. Wishing you and your family a happy and safe 250th Independence Day!"